It can be intimidating to call a hotline for the first time. Helplines have trained operators who are prepared to answer a variety of questions, including:
How do I know if my loved one or I have a mental health disorder?
What kind of treatment options are there?
What types of treatment are available where I live?
How long does a particular treatment last?
Which techniques or treatments work best for my diagnosis?
Will I have to take medications for my treatment?
Can I get off my medications?
What are the steps to deciding to seek treatment?
How does mental health treatment work in general or for my particular diagnosis?
What about if I am calling for a loved one?
Operators are still there to help who are prepared to answer questions, such as:
How do I know if a loved one has a real mental health disorder?
What can I do to help?
What are the ways to talk to a loved one about their disorder without upsetting them?
How do I balance taking care of a loved one and the self-care I need?
How can I encourage my loved one to get help or attend treatment?
How can I support recovery?
What do I do in a crisis?
What are the top reasons to call a mental health helpline?
Crisis support : There are numerous mental health crisis hotlines that are set up to provide support during a crisis. Their staff is trained to guide callers through suicidal thoughts, psychotic breaks, or manic episodes.
Education : Helplines can also provide a wealth of information about mental health issues and the effects that mental illness can have on people and their loved ones.
Support : Calling a helpline is one way to help you learn how to help the person who is suffering.
Treatment : Helplines can provide information about what to expect from a treatment and in which specific ways that treatment can help.
Links : Helplines can link you to treatment centers that are tailored to the specific issues you are calling about.
Information about therapies : Learning about the therapies used in various treatment plans can make seeking help less intimidating.
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